Internship Summary

Learn what it takes to operate one of the nation’s most popular restaurant chain establishments! Our internships provide an opportunity to experience everything from day-to-day operations to management training!

As a Retail and Restaurant Operations Intern, duties range from greeting and serving guests in the dining room and country store, to gaining knowledge of hands-on operations and business/restaurant management.

Working in conjunction with the retail staff, service staff, and management, Retail and Restaurant Operations Interns’ responsibilities include:

• Providing quality customer service as you greet, seat, and serve guests in our charming, rustic dining room, and assist guests with product questions and retail purchases in our country store.
• Further assisting prep, wait staffs, and Culinary and Kitchen Operations Interns to expedite fulfillment of orders once they are completed by the kitchen staff and assist with takeout orders.
• Learning the retail operations of the store and how to effectively and correctly select, order, and process inventory, plan and construct merchandise displays, and manage retail operations.
• Learning essential management functions associated with general management and administration including customer service, vendor relations, human resources, supply chain and procurement, compliance with health and safety regulations, and marketing by shadowing and assisting the assistant and general managers and shift leaders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational/Experience/Skill Requirements

• Must be enrolled in a continuing education/college program in a related field
• Must have proper identification to verify employment authorization
• Must be able to communicate clearly with managers, kitchen and restaurant employees
• Must be able to understand and read basic cooking instructions

Physical Demands

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the intern is regularly required to use hands to handle or feel; reach with hands and arms; talk or hear and taste or smell. The intern is constantly required to stand. The intern is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The intern must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an intern encounters while performing the essential functions of this job.While performing the duties of this job, the intern primarily operates in a restaurant environment. This role routinely uses sinks and restaurant appliances. Interns in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.