SUMMARY: Responsible for monitoring the swimming areas and activities to prevent accidents and provide assistance to swimmers by performing the duties listed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Ensures that each guest receives outstanding guest service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining and exceeding departmental quality standards.
• Assists all guests at the end of slides to ensure they don’t slip or fall when getting out of a tube or standing after a ride.
• Cautions swimmers regarding unsafe areas.
• Rescues swimmers in danger of drowning and administers first aid.
• Maintains order in swimming areas.
• Inspects facilities for cleanliness.
• Cleans and refills swimming pool.
• Other cleaning duties as assigned.
• Assists with lost children.
• Develops a high-level knowledge of resort.
• All other duties as assigned by management.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prefer one to three months related experience
• Excellent customer service skills.
• Able to act independently with little supervision.

CERTIFICATES, LICENSES, REGISTRATIONS: Must be able to complete training for Ellis Certification, pass test and meet requirements to maintain Ellis Certification.