Summary: The Park Service Assistant Manager supports the daily oversight of park cleanliness, sanitation, and presentation to ensure a safe, well-maintained, and guest-ready environment. This role assists with supervising Park Service Supervisors and Associates while ensuring established cleaning standards are consistently met across all park areas. The Assistant Manager plays a key role in scheduling, training, quality assurance, and operational execution while maintaining compliance with company policies, safety regulations, and health department requirements.

Things You Will Learn: Not only will you learn the entry-level positions of Admissions, but you will also learn the following:

1. How to manage large-scale park cleanliness, sanitation, and presentation standards
2. Supervisory leadership over frontline supervisors and associates
3. Workforce scheduling strategies to meet operational demands efficiently
4. Payroll processing, timesheet management, and labor tracking
5. Budget oversight, expense monitoring, and invoice management
6. Weekly operational reporting and data analysis for leadership review
7. Execution and oversight of advanced cleaning programs (restroom sanitation, pool vacuuming, soft washing, pressure washing)
8. Conducting quality assurance inspections and implementing corrective action
9. Training and onboarding processes, including chemical safety and equipment operation
10. Safe chemical storage, labeling compliance, and health department standards
11. Handling guest concerns related to cleanliness in a professional manner
12. Identifying and escalating safety hazards and maintenance issues
13. Documentation management including cleaning logs, inspections, and incident reports
14. Coaching and performance management techniques for supervisory teams
15. Leading through hands-on operational support during high-demand periods
16. Cross-department collaboration to support daily operations and special events
17. Process improvement strategies to increase efficiency and guest satisfaction
18. Team morale development through recognition programs and engagement initiatives
19. Running effective leadership meetings focused on performance, priorities, and service improvement

• Strong knowledge of cleaning procedures, sanitation standards, and chemical safety
• Ability to supervise and develop supervisors and frontline associates
• Budget tracking and expense monitoring skills
• Strong organizational and reporting abilities
• Ability to conduct inspections and enforce quality standards consistently
• Strong problem-solving skills and ability to address operational deficiencies promptly
• Excellent communication and interpersonal skills
• Ability to respond professionally to guest concerns and complaints
• Ability to work in a physically active, fast-paced outdoor environment
• Strong leadership presence with the ability to motivate and build team morale
• Flexibility with varying schedules and evolving operational responsibilities
• Ability to lead both strategically and hands-on when necessary