Internship Information

Are you looking for a unique internship experience with competitive wages and company discounts that is rewarding, fun, and will contribute to your professional development? Why not complete an internship at a company with two award-winning restaurants, a historical operating gristmill built in the 1830s, multiple retail stores, a distillery, pottery studio conducting demonstrations daily, and stores where candy, jelly, ice cream, and much more are produced. We look forward to interns contributing their unique skill-sets and insight, but will also enable interns to develop new competencies, skills, and gain useful experience on your professional path.  Our internships are designed to be meaningful and will challenge interns to grow both professionally and as individuals.  If you are looking for an unparalleled internship experience with a company providing unique hand made products and goods, quality food, superior service, and gracious hospitality, then this is an excellent fit for you.

At the start of your internship, you will meet with an internship coordinator and choose between two internship programs:

• Specialty Culinary Internship Program- Focuses on one to three areas of interest
• Diversified Culinary Internship Program – Exposes the intern to not only our restaurants and areas of interest, but also the retail stores, production centers, and business operations

During your internship, you will learn about kitchen operations through baking and pastry, chocolate and caramel work, small and large batch menu items, research and development, and various elements of production.  You will also learn responsibility for ingredient inventory management, administrative duties, and retail.  Your time here will allow you to satisfactorily complete individual college curriculum requirements for internships to satisfy college credit.  This internship will provide you with an opportunity to complete your needed course requirements in a paid position, and a fast-paced, realistic work environment.

Internship Objectives

1. Achieve an understanding of the responsibilities/duties of each manager and team members
2. Develop an understanding of the importance of synergy between business segments for overall organizational success
3. Finish program with a better understanding of own strengths and weaknesses
4. Gain knowledge in each area of business
5. Learn standards set by managers and team members
6. Work with department managers to set learning objectives for each location

Internship Requirements
A. Experience
1. Must be enrolled in a continuing education/college program
2. Must have proper identification to verify employment authorization

B. Skills
1. Must be able to prioritize and complete tasks on a timely basis
2. Must be self-motivated and disciplined
3. Must have a professional appearance with good personal hygiene
4. Must maintain required attendance
5. Must maintain strict confidentiality regarding privileged information
6. Must show professionalism and friendliness with guests and keep the our customer service standards
7. Must support a cross-functional, team-based environment

C. Personality/Attitude Requirements
1. Able to accommodate changes in work schedules and assignments
2. Able to tolerate high levels of stress caused by fast-paced job
3. Display a positive, enthusiastic attitude towards job, fellow team members, and customers
4. Hard-working, detail-oriented individual who will take ownership
5. Humble and willing to do tasks that others might consider beneath them
6. Must be self-motivated and disciplined
7. Must have a desire to gain experience in a fast-paced environment
8. Must show professionalism and friendliness with guests
9. Polite and courteous
10. Positively impact the people and culture with high integrity, dependability, honesty, and purpose
11. Provide excellent customer service and maintain the our customer service standards
12. Sense of urgency

D. Essential Functions to Perform Job
1. Able to operate a Point of Sale system
2. Able to tolerate chemicals and cleaners such as, but not limited to: dish liquid, bleach, glass cleaner, floor cleaner, sanitizer, and other cleaners as needed to maintain equipment and sanitation standards
3. Able to tolerate noise in the work environment
4. Balance, kneel, stoop, and bend to maintain a clean and organized work area
5. Be willing to work opening, mid, or closing shifts depending on departmental needs
6. Expected to use proper safety, cleanliness, and sanitation standards
7. Finger movement to operate required equipment, cash registers, and give change
8. Fulfill a temporary position with a required 30-40 hour workweek
9. Listen to hear customer and team member questions, concerns, and problems
10. Maintain transportation to and from your internship
11. Ability to climb a ladder to a height of four (4) feet to handle merchandise
12. Must be able to lift and carry various weights ranging from 10-50 pounds
13. Must be able to work in a fast-paced environment with the ability to multi-task
14. Must be able to sit/stand for long periods
15. Must be able to tolerate weather conditions-wind, rain, sunlight, humidity, and high/low temperatures
16. Must be able to walk and transport rolling carts across the property
17. Must comply with all Health Department, ServeSafe, Department of Agriculture, and the company regulations regarding Food Safety and Food Handling Procedures
18. Must show flexibility with assigned work schedules, including any weekends or holidays
19. Reach high/low to get supplies that are needed
20. Read to read instructions, prices, descriptions, invoices, policies, procedures, training guides, and written communications
21. Smile and make eye contact with customers and team members to create a friendly work environment
22. Speak to communicate with employees and customers
23. Stand and move about to assist where needed
24. Sweep, mop, and clean to maintain a clean work environment and sanitary conditions