Come be part of a growing, fast-paced, family-orientated business within the hospitality industry!

As a Guest Services intern, you will fill a key leadership role with a leader in hospitality management services. You will coordinate the activities of guest service representatives and night auditors to ensure high-quality guest service. Your experience and expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.

Our Culture:

Our culture is to provide superior service and amenities to all of our guests with engaged, knowledgeable and empowered associates with a “whatever it takes” mindset.  By providing superior service with our unmatched facilities, you will develop special relationships with our guests, fellow associates, owners, and the local community.  We treat all our guests and fellow associates with respect and dignity.  We respect our property as if it were our own.

-Excellent verbal and written communication skills.
-Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflict.
-Ability to be creative when responding to guest requests, while staying within established guidelines.
-Knowledge of local area a plus
-Excellent time management skills.
-Excellent problem resolution skills.