Internship Purpose:

Exclusive internship for college students interested in an Human Resource Task Team implementation assignment for Smoky Mountain Resorts in Pigeon Forge, Tennessee. Provides a unique opportunity to use human resources and business knowledge to benefit the HR Team and support management with recruiting, hiring, onboarding and paperless processes.

Who We Are ~

Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company.  Our Great Smoky Mountains community is significant to us!  As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR’s ‘Spirit of Hospitality’ and our Smoky Mountain community.

Benefits/Pay/Perks ~

Our interns receive a competitive wage starting at $16 per hour, paid on a weekly basis. But the benefits don’t stop there! We are located in one of the largest tourist industries in the United States, and there is always something exciting to do around the corner. That’s why our perk program provides our employees with free and reduced admission to some of the largest attractions in the area. It’s the perfect place to work and explore!

Primary Essential Duties & Responsibilities:

Information management system, innovation and much more. Participate in a SHIP (Southern Hospitality Internship Program) semester and challenge yourself to adapt human resource, an information management system, and business skills learned in the classroom. Build your resume by learning Paycor - HR and Payroll software for payroll, recruiting, human resource, powerful analytics, applicant tracking and streamlining for efficiencies.

Within your respective assignments, you will:

1. Use the Paycor System and human resource functions for a successful transition to paperless records.
2. Collaborate with the HR Team to provide Paycor analysis.
3. Train and assist with in-person interviews for a variety of hospitality positions.
4. Utilize professional interview procedures in order to pinpoint the best candidates.
5. Comply with Federal, State, County and Company hiring policies and procedures.
6. Other duties as assigned, which may include: Job Fairs, open interviews, special projects, and research projects.

Position Requirements:

Personality / Attitude:

• Energetic, flexible, cooperative, good listener, friendly, and caring.
• Enjoy working with people and providing excellent service.
• Willingness to learn best practices and adapt to procedural changes.
• Contributes to building a positive team spirit.
• Appearance, hygiene and dress represent the company’s image.

Skills / Knowledge:

• Must be prompt and willing to work as scheduled.
• Ability to communicate effectively and use the English language fluently: speak, understand, read, and write. Adapt Spanish interpretation when necessary.
• Multi-tasking and organizational skills with excellent attention-to-detail (ATD).
• Ensure accuracy of data entry combined with the ability to proofread.
• Ability to work as a team.

Qualifications:

• High school diploma or equivalent is required
• Enrolled in an accredited University or College, (or recent graduate, up to 2-years) is required.
• Pursuing a degree related to Hospitality, Human Relations or Business is preferred.
• Proficient in the operation of a computer and ability to become knowledgeable with Information Management Systems is required.
• Ability to work within a diverse workforce.
• Must have reliable transportation.