Description:

Work in our fun and fast-paced environment, at an award-winning theme park with eight go-kart tracks, 10 rides, mini-golf, virtual reality and an arcade.  You will experience new adventures and meet people from all over the country and from around the world.  Interns will gain well-rounded operational knowledge of theme park ride and go-kart track operations and facility cleanliness.  Learn to view your work role through the eyes of a manager as you learn to be a flexible and supportive team member who can focus on the basics of operations while maintaining excellence in safety, guest service and teamwork.  Grow your leadership potential by gaining experience as a knowledgeable and flexible team member who can be a part of solving the challenges of the day.  This internship will provide valuable on-the-job experience and includes opportunities to participate in leadership training sessions and to complete a resume-building project.

 Key Duties and Responsibilities:

• Ride and Go-kart Track Operation.
• Keep facility clean and orderly.
• Partner with Managers to provide the best guest experience.
• Identify an improvement opportunity and design and implement a solution.

DUTIES AND RESPONSIBILITIES THAT FOLLOW PARC’S CORE VALUES:

People First

• Fully embrace the Company Service Excellence Initiative by demonstrating “people first” actions for all internal and external customers and accepting responsibility and accountability for demonstrating empowerment decisions and actions during daily work.
• Assist guests with loading and unloading as needed.
• Assist guests to have a safe and enjoyable experience by sharing directions, information and answering questions

Always Safe

• Perform daily ride safety inspections and make regular observations for ride safety.
• Communicate, follow and ensure compliance with safety guidelines.
• Report any malfunction immediately to supervisor.
• Maintain visual contact with the ride and guest.
• Properly correct spin-outs
• Refuel go-karts according to safety guidelines
• Clean restrooms and public spaces and empty garbage cans

Remember It’s Fun

• Promote a synergistic relationship with team members in all departments.
• Welcomes and serves guests with a smile and genuine enthusiasm.

Commit to Excellence

• Ensure professional development to enhance work knowledge, skills and abilities.
• Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements.
• Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader.
• Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
• Provide reporting leader with feedback, ideas and suggestions on a timely basis.
• Other duties as assigned by Park Supervisor who deems actions necessary

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk, run, use hands and fingers, able to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk, bend over, stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance or jump. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.
• Ability to push a non-operational go-cart.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time, include hot and cold.  The noise level is generally moderate to high.

SKILLS, REQUIREMENTS, AND QUALIFICATIONS

• Education – Must be enrolled in continuing education/ college program
• Mission Driven – Demonstrated alignment with PARC Management, LLC’s vision, mission and core values: People First, Always Safe, Remember It’s Fun, and Commit to Excellence.
• Relationships - Demonstrated ability to advance PARC's "People First" core value, through the establishment of positive, respectful relationships and working effectively with all internal and external constituencies.
• Experience – prefer experience in hospitality or guest service related experience
• Certification/Licensure – Participation in College Program
• Specific Vision Requirements – Color and peripheral vision, depth perception, ability to adjust focus
• Special Skills –Positive and effective customer service skills. Ability to handle multiple tasks at one time. Ability to read, write and follow instructions. Ability to succeed in a fast-paced, evolving environment.
• Schedule- Able to work a flexible schedule, including weekends, evenings and holidays.