We love the Smoky Mountains and we experience the majesty of the Great Smoky Mountains National Park, our immediate neighbor. We love working outside in all the elements and all the seasons! We love for our team members to laugh, to enjoy themselves, learn to grow and develop toward their full potential!
Nothing is more adventurous than to be at the beginning of a new venture. So, if you like working outside in an incredible environment, Eating at amazing Restaurants, zipping through a tree canopy, walking on a suspended bridge over 50 feet above the ground, riding a coaster down our own  mountain and meeting new people, then we may be the company you are looking to join and grow!
This Job Opportunity will be Responsible for gaining knowledge and working in the capacity of supervision of the daily operations of restaurant and food and beverage retail outlets in accordance with our standards. Performs daily opening and closing responsibilities of the Dining Room Supervisor. Candidate will rotate through various duties in each of our F&B outlets as scheduled to gain optimum training opportunities.

Maintain positive guest relations at all times. Anticipate guests’ needs and respond promptly. Resolve guest complaints, ensuring guest satisfaction.

Work with managers on duty supervising front of house restaurant operations and Kitchen Operations
Inspect, plan and ensure that all materials, service wares, equipment and facilities are in complete readiness for service at all times.
Monitor and maintain cleanliness, sanitation and organization of all assigned work areas.
Oversee distribution of work and side duties.
Ensure that tables are seated to best service our guests.
Monitor the status of food and beverage orders; ensure that they are delivered within designated timelines; communicate regularly with the chef throughout meal period.
Monitor and ensure that all tables are cleared and reset according to department procedures.
Ensure all closing duties for staff are completed before staff sign out.
Review status of assignments and any follow-up action with on-coming manager.
Participate in all special employment programs events including education courses, field trips, etc.

Requirements:

Exert physical effort in transporting 25-50 pounds frequently.
Endure various physical movements throughout the work areas.
Ability to remain ambulatory and in stationary positions throughout work shift.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Must be currently enrolled or recent graduate of a Hospitality & Tourism or related degree.