About Us:
NASCAR SpeedPark is a top family entertainment destination offering thrilling go-kart tracks, outdoor rides, mini-bowling, and arcade attractions. We are seeking a hands-on and detail-oriented Operations Intern to join our team, focusing on the day-to-day operations of our go-kart tracks and outdoor rides.

Job Description:
As an Operations Intern at NASCAR SpeedPark, you will gain valuable experience in the management and operation of our go-kart tracks and outdoor attractions. You’ll work closely with our operations team to ensure the smooth and safe operation of our rides, providing a great experience for our guests.

Key Responsibilities:

1. Daily Operations Support:
   • Assist with the daily start up and operation of go-kart tracks and outdoor rides, ensuring that all attractions are ready for guests.
   • Assist with end-of-day closing duties, including shutting down and securing go-kart tracks and outdoor rides.
   • Ensure that all equipment is properly stored, areas are clean, and attractions are prepared for the next day’s operations.
   • Assist with assigning team members to appropriate tracks and rides based on operational needs.
   • Help create and manage break schedules to ensure smooth staffing.
   • Help create weekly team schedules.

1. Guest Experience Enhancement:
   • Monitor guest interactions and ride experiences, ensuring safety protocols are followed and providing excellent customer service.
   • Assist in managing guest flow and wait times to enhance overall guest satisfaction.
   • Assist in training track attendants and ride operators in excellent customer service
2. Safety and Compliance:
   • Assist in enforcing safety regulations and operational procedures to ensure a safe environment for both guests and staff.
   • Contribute to maintaining a culture of safety throughout the park.
3. Operational Efficiency:
   • Analyze daily ride operations to identify areas for efficiency improvements, such as reducing wait times or optimizing deployment of team members.
   • Provide recommendations to improve operational processes and guest experience.
4. Team Collaboration:
   • Work closely with track attendants, ride operators, maintenance staff, and management to ensure seamless operations.
   • Participate in team meetings and contribute ideas to improve ride operations and guest satisfaction.

Additional Responsibilities for Interns with Mechanical Knowledge (Not required, but a plus)

1. Equipment and Inventory Management:
   • Assist in tracking and managing inventory for go-karts and ride-related equipment.
   • Help with organizing spare parts and supplies to ensure operations run smoothly.
2. Go-Kart Maintenance and Repairs:
   • Help with basic maintenance tasks, including safety checks on go-karts, changing spark plugs and tires, and performing minor repairs as needed.
   • Work with the maintenance team to identify and address mechanical issues to minimize ride downtime.

Hands-On Training:

• As part of your training, work as a track attendant and/or ride attendant to gain a thorough understanding of the park's operational processes and guest expectations.
• Experience firsthand the challenges and requirements of running go-kart tracks and outdoor rides, enhancing your ability to contribute to operational improvements.

Why Join Us?

• Gain hands-on experience in the operations of a large family entertainment park.
• Work in a fun and dynamic environment where safety and guest experience are top priorities.
• Collaborate with a dedicated team and contribute to creating memorable experiences for our guests.

How to Apply: If you’re excited about operations and eager to contribute to our team, we’d love to hear from you!

• Currently pursuing a degree in Operations Management, Mechanical Engineering, Hospitality, or a related field.
• Strong interest in ride operations and a passion for providing exceptional guest experiences.
• Basic mechanical skills and a willingness to learn about go-kart and ride maintenance not required, but a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work effectively in a team environment.
• Availability to work flexible hours, including weekends and holidays.